Everest Complaint Management Software
Everest is a comprehensive solution for building sustainable customer relationships while improving quality.
The Everest complaints Software will improve customer retention by recording,
tracking and resolving every complaint; then producing information that can be used to
eliminate similar complaints or problems from occurring in the future.
Everest is used by organizations across the globe, each with specific
data and workflow requirements. A configuration
workshop from the experts at Lynk Software will quickly get
your Software up and running.
Quickly analyze and share critical information with powerful reports and charts.
Sort and filter standard reports in seconds and e-mail directly from Everest.
Create user defined queries for specific data sets that can be transferred directly to Excel.
Easily control access through user group
access controls that are tied directly to a User Id and
Password. Set rules for password size/expiration,
concern approvals/electronic signatures or specific location
access.
Contact Lynk Software to discuss how Everest can be used to fulfill your complaint Software requirements.
Configure Everest to Manage
- Customer and Consumer Complaint Resolution
- Customer Service and Support Operations
- Continuous Quality Improvement
- Product Defects and Non-conformances
- Corrective Actions and Preventive Actions (CAPA)
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