Drive Success with Everest
Customer feedback is an essential part of improving your organization’s operations. Centralize and streamline the process with the help of Everest; an intuitive software solution that takes customer feedback directly to the heart of the organization and keeps it in the spotlight until it's resolved.
When an organization is synchronized with the voice of the customer, elevated quality ensues. Everest uses a responsive approach to customer concerns while ensuring industry compliance.
Everest is completley customizable by the user providing everything you need to improve visibility, productivity and quality across the enterprise.
Industry Solutions
CFPB compliance, HIPAA requirements, FDA regulations or other industry specific requirments, Everest has you covered. Learn more how Everest is designed to meet today's complaint management challenges.Financial
Everest is used by financial services companies across the globe, each with specific data and workflow requirements. A configuration workshop from the experts at Lynk Software will quickly get your system up and running. The administration options, built right into the user interface, will allow you to easily modify the system as your needs evolve.Manufacturing
Everest enables manufacturers to easily share information, improve internal procedures and make informed, agile decisions. Most importantly, Everest provides a foundation that squarely places customer relationships at the center of their quality improvement efforts ensuring long term success and bottom line results.Food Products
This integrated approach provides extensive capability for building sustained relationships with customers/consumers, while managing production issues at the farm or factory. Quickly analyze and share critical information with powerful reports and charts. Sort and filter standard reports in seconds and e-mail directly within Everest. A user friendly query builder allows you to create custom reports including any field in the database.Health Care
Everest offers a comprehensive solution for patient / member / customer relations / risk management and quality assurance departments. Ensure that every grievance, complaint or request is handled correctly. Track the Entire cycle of each interaction and respond in a timely manner.
Increase Productivity
By simplifying the complaint management process, you can handle customer concerns more efficiently. This frees up valuable time and resources so your team can focus on other critical tasks and be more productive.
Tailor It to Your Needs
Our complaint management system is fully customizable to meet your organization’s specific needs. With this flexibility, you can improve visibility, productivity, and quality.
Effecient On-Boarding
You can quickly integrate Everest into your business by having a private hosted program (SaaS) for better scalability.
Make Informed Decisions
Our complaint management software makes it easier to gain insights into customer concerns, track their status, and monitor the progress of their resolution. The improved visibility enables you to make data-driven decisions and proactively address recurring or trending issues.
Comply with Industry Standards
Everest is designed to meet regulatory requirements and industry standards. Your operations remain compliant, giving you peace of mind and boosting your credibility.
Respond to Feedback Quickly
Everest uses a responsive approach. By actively listening and resolving issues promptly, you can provide a better customer experience and encourage customer loyalty.