Food products quality and safety... Farming, Processing and Retailing
Everest provides an in-depth focus on product quality, product safety and
complaint management for the food industry.
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The detailed classifications of customer concerns and product issues is provided at two levels; customer service and production. This integrated approach
provides extensive capability for building sustained relationships with customers/consumers, while managing production issues at the farm or factory.
Quickly analyze and share critical information with powerful reports and charts. Sort and filter standard reports in seconds and e-mail directly from Everest.
A user friendly query builder allows you to create custom reports including any field in the database.
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Food Products Highlights
- Complaint Management for customer, consumer, supplier and distribution complaints
- Fully resolve complaints while using the process to improve quality and
safety
- Consumer Web Portal routes online feedback directly into your database
- Synchronize customer, supplier and product files to Everest, fully automated
- Track internal quality issues, corrective actions and supplier corrective actions
- Key features include easy data entry, repeat offender check, automatic letter generation, file attachments
- Analyze and trend issues by customer, product, problem type, cause, defect codes and more
- Support quality system requirements for the FDA, ISO and other quality standards
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