Complaint Management System
Everest Complaint Management System is an effective resource for
building customer relationships by engaging with your customers and
providing timely responses to customer feedback. Flexible workflow,
built-in correspondence and extensive reporting are among the many
features that will streamline your business.
We specialize in refining business processes to
meet the highest standards of customer service and quality. Our implementation services
will get you up and running quickly, either on-site or as a hosted
Everest is designed to...
- Track and resolve customer concerns
- Build sustainable customer relationships
- Handle complex complaint procedures
- Implement corrective and preventive actions
- Achieve continuous improvement
- Analyze customer service and quality trends